Imibuzo Evame Ukubuzwa

FAQ

IMIBUZO EJWAYELEKILE UKUBUZWA

Amandla Okukhiqiza

1.Yini ikhono lokukhiqiza lemboni yokukhiya ehlakaniphile?

A: Amandla okukhiqiza wefekthri yokukhiya okuhlakaniphile yizingcezu eziyi-100,000 ngenyanga.

2.Ingabe umthamo wokukhiqiza wefekthri uyakhuphuka?

A: Yebo, amandla okukhiqiza efekthri ayanda futhi angalungiswa ngokuya ngesidingo.

3.Ingabe imboni ifakwe imishini yokukhiqiza ethuthukisiwe nemishini?

A: Yebo, ifektri ifakwe imishini yokukhiqiza ethuthukisiwe kanye nemishini yokuqinisekisa ukukhiqiza okusebenzayo nokusezingeni eliphezulu.

4.Iziphi izinyathelo ezithathiwe ifekthri ukukhulisa ukusebenza kahle kokukhiqiza?

IMP: Ifekthri isebenzisa izinyathelo ezihlukahlukene zokwandisa ukusebenza kahle kokukhiqiza, njengokuthuthukisa izinqubo zokukhiqiza, ukusebenzisa abasebenzi abanamakhono, nokusebenzisa ubuchwepheshe bokuzenzakalela lapho kufanele khona.

5.Ingabe imboni iqinisekisa kanjani ukulethwa ngesikhathi kwama-oda wokukhiya okuhlakaniphile?

IMP: Imboni yethu iqinisekisa ukulethwa okufika ngesikhathi kwama-oda e-smart lock ngokugada ngokucophelela amashejuli okukhiqiza, ukugcina uchungechunge lokuhlinzeka ngempahla ethambile, kanye nokubambisana nozakwethu abathembekile bezokuthutha.

6.Ingabe ifektri ingahlangabezana nezidingo zama-oda wenqwaba yezingidi ezihlakaniphile?

IMP: Yebo, sinekhono lokuhlangabezana nezidingo zenani elikhulu lama-oda wezingidi ezihlakaniphile.

7. Ingabe imboni inomlando wokuletha ama-oda amakhulu ngesikhathi?

IMP: Yebo, sinomlando wokuletha ama-oda amakhulu ngesikhathi ukuze siqinisekise ukwaneliseka kwamakhasimende.

I-R&D kanye ne-Design

8. Ifekthri yokukhiya i-smart lock iwuphatha kanjani u-R&D nokuklama?

IMP: Imboni yethu yenza ucwaningo nentuthuko (i-R&D) ngaphakathi, futhi ngokuqhubekayo ithuthukisa futhi isungula umklamo wezingidi ezihlakaniphile.

9. Ingabe ilokhi ehlakaniphile yakhelwe futhi yathuthukiswa ngokuzimela noma inikezwe i-ejensi yangaphandle?

IMP: Ilokhi ehlakaniphile yakhelwe ngokuzimela futhi yathuthukiswa ithimba lethu le-R&D.

10. Ifekthri ihambisana kanjani nethrendi yakamuva yedizayini yokukhiya okuhlakaniphile?

IMP: Imboni yethu ihlale inolwazi ngezitayela zakamuva zedizayini yokukhiya ngokuqapha imakethe ngenkuthalo, ngokuhambela izingqungquthela zemboni, kanye nokubambisana nochwepheshe kulo mkhakha.

Ikhwalithi yokulawula

11. Yiziphi izinyathelo ezithathwa yifekthri ukuze iqinisekise ikhwalithi yezingidi zayo ezihlakaniphile?

IMP: Imboni yethu ithatha izinyathelo ezimbalwa zokuqinisekisa ikhwalithi yezingidi zayo ezihlakaniphile, okuhlanganisa nokuhlolwa okuqinile kokulawula ikhwalithi, ama-prototypes okuhlola nokusebenzisa izinto ezisezingeni eliphezulu.

12. Ingabe isikhiya esihlakaniphile sinenqubo yokulawula ikhwalithi phakathi nenqubo yokukhiqiza?

IMP: Yebo, kunezinqubo zokulawula ikhwalithi ngesikhathi sokukhiqiza ukuze kuqinisekiswe ikhwalithi yezingidi ezihlakaniphile.

13. Ingabe ifekthri yenza ukuhlola okujwayelekile kwekhwalithi ukuqapha inqubo yayo yokukhiqiza?

IMP: Yebo, imboni yethu ihlolwa njalo ngekhwalithi ukuze iqaphe inqubo yayo yokukhiqiza nokuqinisekisa ukuthobelana nezindinganiso zekhwalithi.

Insizakalo yekhasimende

14. Ifekthri ibhekana kanjani nempendulo yekhasimende kanye neziphakamiso zokuthuthukisa umkhiqizo?

IMP: Imboni yethu inamathisela ukubaluleka okukhulu kumpendulo yekhasimende kanye neziphakamiso zokuthuthukisa umkhiqizo.Isungula isiteshi ukuze amakhasimende anikeze impendulo, futhi kucatshangelwa ngokucophelela ekuthuthukisweni komkhiqizo nasekuthuthukisweni kwesikhathi esizayo.

15. Ingabe ikhona iwaranti noma isevisi yangemuva kokuthengisa yesikhiya esihlakaniphile esikhiqizwe ifektri?

A: Yebo, izingidi ezikhiyiwe ezikhiqizwe imboni yethu zinewaranti kanye nesevisi yangemuva kokuthengisa.Imininingwane yewaranti kanye nesevisi yangemuva kokuthengisa icaciswe emibhalweni yomkhiqizo.

17. Ingabe ifekthri inganikeza amasampula kakhiye wokukhiya ukuze amakhasimende angaba khona ahlole ngaphambi kokufaka i-oda?

IMP: Yebo, ifekthri ingahlinzeka ngamasampula wokukhiya okuhlakaniphile kumakhasimende angaba khona ukuze ahlole ngaphambi kokufaka i-oda, iwanikeze ithuba lokuhlola umsebenzi nekhwalithi yomkhiqizo.

Ukuthengwa kwempahla

18. Iyiphi indlela engcono kakhulu yokuthi ngithole inani?

A: Ngokuvamile indlela engcono kakhulu yokuthola intengo ukuxhumana nathi nge-imeyili noma ucingo.Ukunikeza ulwazi oluningiliziwe mayelana nalokho okufunayo kuzophinde kusisize sikunikeze isilinganiso esinembile.

19. Ngingakwazi ukuthola amasampula ngaphambi kokufaka i-oda lenqwaba?

IMP: Yebo, sicela ukhululeke ukuxhumana nathi futhi usinikeze imininingwane ethile mayelana nohlobo lwesikhiya onentshisekelo kuso.

20. Siyini isikhathi sokuhola?

IMP: Ingahluka ngokuya ngezinto ezimbalwa, okuhlanganisa ubunkimbinkimbi bokhiye, amandla okukhiqiza, kanye nanoma yiziphi izidingo ezithile zokwenza ngendlela oyifisayo.Uma isikhiya esihlakaniphile siwumkhiqizo ongekho eshalofini ojwayelekile ngaphandle kokwenza ngokwezifiso, isikhathi sokuhola sokukhiqiza singase sibe sifushane, ngokuvamile cishe amaviki angu-4-8.Nokho, izikhathi zokuhola zingase zibe zinde uma isikhiya esihlakaniphile sidinga ukwenziwa ngokwezifiso okukhethekile noma sinezici ezihlukile.Isikhathi sokuhola sokukhiqiza singaba yizinyanga ezi-2-6 noma ngaphezulu, kuye ngobunkimbinkimbi bokwenza ngokwezifiso namandla omkhiqizi.

21. Ithini isikhathi sakho sokukhokha?

IMP: Ukuze kube lula kuwe, izindlela zokukhokha ezinjengokudlulisa ucingo, i-Western Union, i-MoneyGram ne-PayPal ziyatholakala.Ukukhethwa kwendlela yokukhokha kungaxoxwa futhi kuxoxiswane ngakho ngokuthanda kwakho.

22. Ungakwazi yini ukunikeza ulwazi mayelana nendlela yokuthumela esetshenzisiwe?

IMP: Sicela uqinisekise ukuthi uyaqinisekisa nathi ngaphambi kokufaka i-oda njengoba sinikeza izinketho zokuthumela ngolwandle, emoyeni noma nge-express (EMS, UPS, DHL, TNT, FedEx, njll.).